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Hotel and Travel PR Expert Sounds Off On Service

Hotel and Travel PR Expert Sounds Off On Service

Since I have been in the hospitality field specializing in travel PR for over thirty years, one of the curses I have is noticing service slips, when using the gold standard of Four Seasons Hotels, a client in my early years. It is like when an architect designs a...
The Rise of Social Media Platforms in Travel PR

The Rise of Social Media Platforms in Travel PR

Instagram and Pinterest have emerged as major drivers of customer engagement for various luxury brands, with travel certainly a big topic of coverage.  While the activity on these platforms has blossomed over the past three years, it pays to consider the actual value...