by Lorraine | May 6, 2016 | Blog, Social Media
Hotel marketing and sales departments have endured massive change in the past few years in terms of how they conduct their outreach, and there is little evidence to suggest that things will be slowing down anytime soon. Technological advances continue to determine how...
by Lorraine | May 2, 2016 | Blog, Travel PR
Since I have been in the hospitality field specializing in travel PR for over thirty years, one of the curses I have is noticing service slips, when using the gold standard of Four Seasons Hotels, a client in my early years. It is like when an architect designs a...
